ChannelLife UK - Industry insider news for technology resellers

Support stories - Page 2

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SafeWatch app revolutionises support for mental health workers
Mon, 1st Jul 2024
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blockchain
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smartphones
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data privacy
As Australia's mental health crisis worsens, new app SafeWatch empowers therapists with tools for self-care and community support, aiding in their wellbeing.
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Myths and misconceptions about cloud ERP debunked
Mon, 1st Jul 2024
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it training
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crm
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encryption
Unmask the myths of cloud ERP: not just a costly, unreliable, or complex system, but a scalable, secure solution boosting efficiency and growth for all businesses.
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Consumers demand transparent, reliable business communications
Fri, 28th Jun 2024
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cdp
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martech
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transparency
A new report by Esendex reveals consumer demand for transparent and reliable business communications, with many willing to share details for personalised services.
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BT Group & ServiceNow extend alliance to boost experiences
Fri, 21st Jun 2024
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cx
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martech
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hcm
BT Group and ServiceNow are joining forces to enhance service management with AI, aiming to boost efficiency and customer satisfaction.
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BT Group strengthens partnership with ServiceNow to boost AI services
Fri, 21st Jun 2024
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cx
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martech
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hcm
BT Group has expanded its strategic partnership with ServiceNow to enhance customer and employee experiences across all units.
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Unified Commerce Benchmark study highlights retail leaders in Singapore
Thu, 20th Jun 2024
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cx
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martech
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commerce systems
Manhattan Associates' Unified Commerce Benchmark for Specialty Retail unveils key findings from Singapore's retail sector, spotlighting leaders like Nike, Adidas, and Dior.
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RateHawk opens Asian headquarters in Singapore targeting travel market
Wed, 19th Jun 2024
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b2b
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travel
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support
RateHawk has expanded into Asia with a new Singapore HQ to target travel agents, offering a B2B platform for booking hotels, flights, and transfers.
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Lockeroom Gym partners with Pendula to enhance platform
Tue, 28th May 2024
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martech
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cx
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support
Lockeroom Gym partners with Pendula to streamline customer interactions, enhancing the fitness experience for business executives.
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Workforce readiness gap found in UK businesses, study shows
Wed, 22nd May 2024
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ai
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it training
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support
A new study reveals a workforce readiness gap in UK businesses, with 63% of executives citing unpreparedness and 45% of employees feeling unsupported.
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Teletrac Navman launches new tools for fleet decarbonisation
Tue, 21st May 2024
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data analytics
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cartech
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fleet management
Teletrac Navman unveils its Electric Vehicle Evaluator (EVE) platform and Sustainability Dashboard to aid fleet managers in seamless, cost-effective decarbonisation.
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New program boosts digital inclusion for disabled Aussies
Mon, 20th May 2024
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digital divide
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australian bureau of statistics
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support
A new initiative by The Benevolent Society and WorkVentures aims to enhance digital literacy for people with disabilities, providing free laptops and internet access.
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FPT Software & Mendix partner to enhance low-code solutions
Thu, 16th May 2024
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it training
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digital transformation
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low-code
FPT Software and Mendix have partnered to amplify low-code solutions in South Korea and Japan, aiming to cut costs and speed up time-to-market for clients.
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Synergy Logistics appoints Brian Kirst as chief commercial officer
Wed, 15th May 2024
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supply chain systems
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sales
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support
Synergy Logistics elevates Brian Kirst to Chief Commercial Officer, aiming for global expansion and leveraging his 30 years in logistics and digital tech.
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SAS expands managed services portfolio to Amazon Web Services
Fri, 19th Apr 2024
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hyperscale
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public cloud
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partner programmes
SAS broadens its SAS-hosted managed services to include AWS, offering customers vast deployment, management options, and installation support.
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Fortinet celebrates partners' achievements at Australia awards 2023
Tue, 16th Apr 2024
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uc
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firewalls
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it training
Fortinet honours its Australian partners for exceptional cybersecurity advancements, applauding their efforts in helping customers transition safely from traditional network structures.
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AUCloud partners with VMware for white-label solution support
Wed, 27th Mar 2024
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edge computing
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it automation
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casb
AUCloud forms a strategic partnership with VMware by Broadcom to offer Managed Service Providers (MSPs) a secure white-label cloud solution, adapting to the changes in VMware's product offerings and licensing models.
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Oracle Database users question value of costly upgrades, survey reveals
Fri, 22nd Mar 2024
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support
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rimini street
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upgrades
High costs and maintenance challenges are faced by 38% of Oracle Database customers as support for the 19c edition concludes in 2024, according to a survey by Rimini Street.
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IWD 2024: The lessons I’ve learned from a life on the move
Fri, 8th Mar 2024
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public cloud
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martech
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cdp
Mexican-born tech exec Brenda Lazcano shares her journey from Mexico to Australia, valuing diversity and promoting inclusion in the tech industry.
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IWD 2024: My journey breaking barriers and leading in cybersecurity
Fri, 8th Mar 2024
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cybersecurity
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leadership
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support
CEO of Liongard recounts her journey of overcoming gender-based hurdles to emerge as a prominent female leader in the male-dominated cybersecurity industry on IWD 2024.
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IWD 2024: Empowering and inspiring inclusivity for women at all levels
Fri, 8th Mar 2024
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careers
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iwd
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support
IWD 2024 focuses on 'Inspire Inclusion', promoting diversity and empowering women at all facets of their lives and careers through shared experiences and mentorship.