ChannelLife UK - Industry insider news for technology resellers

Support stories - Page 2

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Arrow Electronics launches cloud programme in EMEA
Fri, 8th Nov 2024
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hybrid cloud
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public cloud
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cloud services
Arrow Electronics has unveiled the Cloud Amplification Program in EMEA, aimed at boosting channel partners' cloud business growth and capabilities.
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Royal Holloway partners with IPI for Clearing support
Thu, 7th Nov 2024
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uc
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dr
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digital transformation
IPI is collaborating with Royal Holloway, University of London, to bolster its Contact Centre during the crucial Clearing and Confirmation period.
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Deel expands global visa support for digital nomads
Tue, 29th Oct 2024
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payment technologies
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support
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visa
Deel has expanded its immigration support for digital nomads, offering visa assistance across nine countries to streamline global employment processes.
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Tech Data launches 'Destination AI' in APJ for AI enablement
Thu, 26th Sep 2024
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it training
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partner programmes
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ai
Tech Data has launched Destination AI in APJ, providing comprehensive resources, training, and support to help partners navigate the rapidly evolving AI landscape.
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How embracing AI could help your IT department support remote workers more effectively?
Tue, 24th Sep 2024
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ai
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hybrid & remote work
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productivity
Say goodbye to helpdesk bottlenecks and interminable ticket queues and hello to enhanced productivity across the enterprise.
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Netsafe wins top NZ contact centre award for second year
Mon, 23rd Sep 2024
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edutech
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uc
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support
Netsafe's Contact Centre wins top award for the second year in a row, with Caitlin honoured as Most Outstanding Customer Service Representative.
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Kong unveils Premium Tech Partner Program and deals with Traceable & Confluent
Tue, 17th Sep 2024
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api
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cloud services
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support
Kong has launched its Premium Technology Partner Program, collaborating with Traceable and Confluent to enhance API security and data streaming for its clients.
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Origina appoints new leaders to drive Asia-Pacific growth
Tue, 17th Sep 2024
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ibm
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support
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resellers
Origina appoints Jay Tuckey as Head of Partnerships for APJ and Corinne Campbell to strengthen SoftwareOne collaboration, driving APAC growth and service excellence.
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Cloudbrink helps Girl Power Talk with free access service
Wed, 11th Sep 2024
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edutech
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uc
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collaboration
Cloudbrink has partnered with Girl Power Talk, offering free secure access licenses to teams in 30+ countries, enhancing connectivity in areas with limited infrastructure.
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Gartner report criticises SOAR systems, Acora defends approach
Fri, 6th Sep 2024
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siem
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cybersecurity
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support
A new Gartner report criticising SOAR systems for high costs and unmet promises has stirred controversy, with Acora defending its approach to optimising SOAR technology.
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Arrow Electronics & Citrix announce strategic distribution deal
Wed, 4th Sep 2024
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virtualisation
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support
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citrix
Arrow Electronics and Citrix have struck a strategic distribution deal to streamline Citrix license services across North America and EMEA, starting 1 October 2024.
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Zendesk launches Relay to enhance customer communications
Tue, 3rd Sep 2024
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cx
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martech
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personalisation
Zendesk ANZ launches Relay to help businesses send proactive, personalised messages via WhatsApp and SMS, enhancing customer service and boosting sales.
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Cybersecurity gaps in New Zealand SMEs highlighted by NCSC
Tue, 3rd Sep 2024
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edutech
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support
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ncsc
A study by NCSC reveals a severe gap in cybersecurity preparedness among SMEs. Despite acknowledging its importance, only 48% feel ready for cyber incidents.
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Datacom named strategic partner for Windows 11 in ANZ region
Thu, 29th Aug 2024
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ai
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personal computing devices
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agentic ai
Datacom has been named a strategic partner for Windows 11 in Australia and New Zealand, aiming to help organisations transition before Windows 10 support ends.
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How financial wellness programs can help companies save big
Thu, 29th Aug 2024
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hcm
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productivity
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support
Implementing financial wellness programs can help Australian companies save significantly by reducing absenteeism and staff turnover, boosting productivity.
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The lowdown on crypto ATMs and their place in the ecosystem
Wed, 28th Aug 2024
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blockchain
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defi
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cloud services
Crypto ATMs are growing globally, with the US leading at 82% of market share. As the ecosystem expands, here's what to know before using one.
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Elastic integrates Anthropic's Claude models for better AI insights
Tue, 27th Aug 2024
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developers
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support
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integration
Elastic integrates Elasticsearch Open Inference API with Anthropic's Claude models, enhancing real-time data analysis and AI application efficiency for developers.
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Indosat inaugurates first AI Experience Center in Indonesia
Fri, 23rd Aug 2024
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uc
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digital transformation
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5g & beyond
Indosat Ooredoo Hutchison has launched Indonesia's first AI Experience Center in Solo, Central Java, leveraging 5G tech to drive innovation and economic growth.
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Newcastle City Council switches to Azul for Java security
Wed, 21st Aug 2024
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paas
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iaas
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cybersecurity
Newcastle City Council has tackled major security vulnerabilities by replacing Oracle JDK 8 with Azul Platform Core, securing mission-critical Java applications.
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Sophos launches customer success initiative to boost support
Tue, 20th Aug 2024
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firewalls
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ransomware
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network security
Sophos unveils Customer Success initiative to streamline support, offering security resources and educational tools to elevate cybersecurity.