UCaaS / Unified Communications-as-a-Service stories
Virtus Health to implement global RingCentral communication platform
Virtus Health plans a 5-year global implementation of the integrated RingCentral communication platform across its 62 sites, aiming to enhance patient experience and reduce business communication costs.
Vonage to boost Southern Cross Credit Union's customer support
Southern Cross Credit Union (SCCU) partners with global cloud communications firm, Vonage, enhancing their customer support system in Australia by employing Vonage Fusion's UCaaS and CCaaS solutions.
Gamma acquires Coolwave to boost global voice services presence
Gamma Communications has strategically acquired international SMS and voice services provider, Coolwave Communications, bolstering its global presence and voice services.
Prophecy International & SOFTEL Communications announce strategic AI alliance
Prophecy International partners with SOFTEL Communications to integrate emite analytics with SOFTEL's AI, significantly enhancing CX.
Access4 celebrates gaining four critical ISO certifications
Access4, a leading UCaaS provider, achieves four key ISO certifications underpinning its commitment to innovation, sustainability, data security and quality management in all operations.
Gamma Communications acquires EnableX for broadened European outreach
Gamma Communications cements its leadership in Europe's communication services by acquiring EnableX Group, integrating further value into their UCaaS space and bolstering partner growth opportunities.
Access4 names Virtual IT Group as its Diamond++ Partner in Australia
UCaaS provider Access4 has crowned Virtual IT Group as its Diamond++ Partner in Australia, following VITG's strategic acquisitions.
Global Cloud Xchange partners with Sonata Software for business transformation
Global Cloud Xchange (GCX) plans a major business operations overhaul via a multi-year contract with Sonata Software.
Access4 honours 2023 ANZ Partners of the Year in QLD
Access4, the Unified Communication-as-a-Service (UCaaS) provider, has announced the winners of its 2023 ANZ Partner Awards.
GoTo appoints Michael Day as Vice President of Partner Sales
GoTo appoints Michael Day as VP of partner sales, leading the newly launched GoTo Partner Network and aiming to grow global partner programs.
ShoreTel resellers embracing hosted voice offering
ShoreTel’s Australian channel partners are embracing the opportunity to sell the company's new UCaaS offering and reaping quick returns.
Exclusive: ALE outlines plans for ANZ as region becomes global growth engine
Asia Pacific is set to become the growth engine for ALE, with ANZ leading the way, as local companies seize the opportunity to buy business outcomes.