ChannelLife UK - Industry insider news for technology resellers

Chatbots stories - Page 12

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Is ChatGPT’s use of our personal data even legal?
Tue, 25th Jul 2023
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uc
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data protection
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data privacy
As the field is always evolving, laws and regulations surrounding personal data use in AI are likely to evolve too.
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UC teams up with Microsoft, a collaboration for innovation
Mon, 24th Jul 2023
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uc
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partner programmes
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ai
University of Canterbury partners with Microsoft to advance student experience, research capabilities, and employability.
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The power of Vector Search and NLP: A Business value perspective
Fri, 21st Jul 2023
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uc
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data analytics
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digital transformation
Integrating Vector Search and NLP offers a significant opportunity for businesses to improve their operations and drive growth.
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61% of customers prefer to speak with chatbots - study
Fri, 21st Jul 2023
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uc
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fintech
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cx
New survey from Boost.ai reveals customers' growing acceptance and preference for chatbots and virtual agents.
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The creative and productive evolution of generative AI
Sun, 16th Jul 2023
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uc
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martech
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genai
Our goal is to help creatives spend more time being creative and less time dealing with the hidden production work that robs us of the joy of making.
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Maximizing AI's potential through further training
Sun, 16th Jul 2023
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genai
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llms
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ai
Artificial Intelligence (AI) has revolutionized work and legislation. Upskilling is crucial to meet the demand for AI specialists.
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The five key pillars of exceptional customer contact
Fri, 14th Jul 2023
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saas
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uc
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cx
To succeed, brands need to go above and beyond to provide consistent experiences to their customers while also looking to make continuous improvements.
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Conversational AI's role in optimising debt collection
Mon, 10th Jul 2023
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uc
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digital transformation
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fintech
By leveraging conversational AI, companies across multiple sectors can automate various aspects of customer interactions.
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Indara partners vHive for AI-driven software solutions
Thu, 6th Jul 2023
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saas
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uc
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digital transformation
Indara Digital Infrastructure announces partnership with vHive for their AI-driven digital twin programme, including drone technology.
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Enterprises must adapt to Shadow AI to avoid data breaches
Wed, 5th Jul 2023
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casb
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breach prevention
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risk & compliance
Insider data breaches are set to rise due to poor data controls and the use of generative AI tools, warns Imperva.
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Tata Communications acquires Kaleyra for $100M, grows business worldwide
Wed, 5th Jul 2023
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data analytics
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cx
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martech
Tata Communications has announced it has entered into a definitive agreement to acquire Kaleyra, with the aim of empowering global enterprises.
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Zepto appoints Rich Miller as Chief Technology Officer
Wed, 5th Jul 2023
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uc
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fintech
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digital twins
Zepto makes groundbreaking appointment with Rich Miller as new CTO, bringing his illustrious career and fintech expertise to the company.
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Snowflake partners NVIDIA to create customised generative AI apps
Wed, 28th Jun 2023
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data analytics
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data science
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martech
Integrating NVIDIA NeMo with Snowflake will help businesses build custom large language models using their proprietary data in the Snowflake data cloud.
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Next-generation solutions for the distribution landscape
Mon, 26th Jun 2023
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blockchain
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supply chain & logistics
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ai
Emerging technologies in the distribution industry are transforming the way goods are transported and delivered.
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Netskope makes headway in safeguarding generative AI apps
Fri, 23rd Jun 2023
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data protection
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genai
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ai
Netskope offers a data protection solution to manage secure employee use of generative AI applications, such as ChatGPT and Google Bard.
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Generative AI driving change and success in customer engagement
Fri, 23rd Jun 2023
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data analytics
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cx
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martech
HubSpot, the CRM platform, has announced the findings of a survey conducted by YouGov, on the usage and attitudes around generative AI.
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A confluence of innovation and sustainability at Integrate 2023
Fri, 23rd Jun 2023
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ai agents
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integrateit
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exhibition
Integrate and AVIXA's Tech Talks 2023 will explore the future of the AV industry, from sustainability to AI and workplace collaboration. Don't miss out!.
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Consumers 'loving' generative AI - Capgemini Research
Tue, 20th Jun 2023
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genai
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ai
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ai agents
Adoption of first-wave generative AI tools has been consistent across age groups and geographies, with over half of all generations having used the technology.
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Five ways cybercriminals are making use of ChatGPT
Tue, 13th Jun 2023
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malware
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firewalls
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phishing
ChatGPT, the popular AI platform, is being abused by cybercriminals to create malware and carry out phishing attacks.
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AI Chatbots and the Importance of Automated Testing
Tue, 13th Jun 2023
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uc
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cx
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martech
Over recent years, there has been a significant and noticeable rise in the use of chatbots across a wide variety of industries.