Gen Z stories - Page 5

Prezzee and UnionPay International have partnered to expand digital gifting globally, enhancing secure, borderless payment solutions across 183 countries.

Research shows 71% of UK workers feel AI tools are advancing faster than they can learn, causing anxiety and highlighting a need for better support and guidance.

Global happiness falls to 58% in 2025, yet customer service satisfaction rises, boosted by growing trust in AI-powered support worldwide.

Global happiness fell nearly 10 points to 58% in 2025, but AI-driven customer service satisfaction rose 5 points to 41%, says NiCE's report.

AWS invites startups worldwide to join its 2025 Generative AI Accelerator, offering up to USD $1 million in credits, mentorship, and tech support.

Artificial intelligence is revolutionising the way sectors operate, and embracing the technology is now essential for unlocking its full potential.

Shoppers increasingly favour local luxury, with £41 billion spent annually on emotion-driven impulse buys, signalling a shift from big brands to local products.

Research by Amplitude shows 58% of UK consumers abandon brands after app glitches, prioritising seamless functionality over sleek design to keep loyalty.

Awareness of retail fraud surges via social media, with risks looming at USD $107bn by 2029 as consumers grow tempted and acceptance rises.

eCommerce retailers are boosting loyalty and revenue by using WhatsApp's 3 billion-user reach for faster, efficient, and personalised customer service.

A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.

Ecommpay offers free neurodiversity training on 20 May 2025 to partners and clients, fostering inclusive workplaces in payments and FinTech sectors.

A recent survey reveals that while 70% of UK respondents have embraced AI in daily life, only 44% utilise it in the workplace, lagging behind global averages.

Banked has acquired UK app VibePay to boost Pay by Bank with new incentives, expanding presence in UK, US, Australia, and accelerating global adoption.

A new study reveals that nearly 75% of Britons have adopted buy now, pay later services, with clothing and tech gadgets topping the purchase list.

Coveo's latest CX Relevance Report reveals that 49% of customers experience AI hallucinations, prompting scepticism and a demand for better digital experiences.

Series, a new social platform aimed at Gen Z, has launched with USD $3 million funding, utilising AI to enhance connections among college students.

As high-street retailers grapple with fierce online competition and changing consumer habits, experts urge them to embrace technology and adapt strategies to thrive.

A new survey reveals consumers in Australia and New Zealand are keen to pay more for sustainable household products, despite doubts over corporate claims.

The way we search online has transformed significantly, yet websites remain largely unchanged, leading to frustrations for modern users seeking intuitive experiences.