ChannelLife UK - Industry insider news for technology resellers

Retail stories - Page 19

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Sinch predicts AI & human synergy in customer service 2025

Thu, 19th Dec 2024
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cx
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martech
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email security
Sinch predicts a transformation in digital customer communications by 2025, emphasising AI's role alongside human agents in enhancing engagement.
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Lifecycle Software predicts 2025 telecom industry trends

Wed, 18th Dec 2024
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data protection
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smart cities
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cx
Lifecycle Software predicts that 2025 will see a rise in Mobile Virtual Network Operators, AI regulation challenges, and significant advancements in 6G technology.
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Sinch predicts 2025 trends in digital customer engagement

Wed, 18th Dec 2024
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cx
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martech
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integration
Sinch forecasts significant advancements in digital customer communications by 2025, with 80% of enterprises expected to utilise conversational AI.
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Tradebyte predicts challenges & strategies for 2025

Tue, 17th Dec 2024
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cx
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martech
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commerce systems
Tradebyte forecasts a dynamic future for eCommerce in 2025, highlighting challenges from potential U.S. protectionism and the need for European brands to adapt.
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Christmas shopping hit by AI-enhanced scalping bots

Tue, 17th Dec 2024
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breach prevention
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e-commerce
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cybersecurity
A study by Imperva reveals that 71% of UK consumers face challenges securing Christmas gifts due to scalping bots inflating prices by over 105%.
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HP unveils secure HP Elite t660 Thin Client for 2025

Tue, 17th Dec 2024
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digital transformation
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data privacy
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cybersecurity
HP has announced its new Elite t660 Thin Client, claiming to be the world's most secure desktop thin client, available from March 2025.
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Insta360 launches AI-powered video bar designed for meetings

Tue, 17th Dec 2024
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uc
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ai
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video conferencing
Insta360 has unveiled its first video bar, Insta360 Connect, promising a revolution in hybrid meetings with AI-powered features and superior audio.
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ShipStation enhances global shipping with Adobe link-up

Mon, 16th Dec 2024
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cx
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martech
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supply chain
ShipStation has deepened its partnership with Adobe Commerce to enhance global shipping options, streamlining order fulfilment for retailers.
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TP-Link partners with Purdicom to expand MSP offerings

Fri, 13th Dec 2024
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edutech
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uc
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partner programmes
TP-Link has partnered with UK distributor Purdicom to enhance its Omada product offerings for Managed Service Providers across multiple sectors.
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Study reveals emojis & phrases likely outdated by 2025

Fri, 13th Dec 2024
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social media
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emoji
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study
A new study reveals that certain emojis and phrases, including the 'enraged face', could become outdated by 2025 as digital communication shifts.
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Identity security in 2025: Zilla's insights & predictions

Fri, 13th Dec 2024
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advanced persistent threat protection
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risk & compliance
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identity governance
Zilla Security projects a pivotal evolution in identity security by 2025, highlighting the need for AI-driven strategies to combat escalating risks.
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New AI tool SecureGPT launched to aid retail loss prevention

Thu, 12th Dec 2024
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data analytics
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cx
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martech
Appriss Retail has launched SecureGPT, a generative AI tool aimed at enhancing data analysis for retail loss prevention specialists.
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Canto launches platform to aid in digital asset management

Thu, 12th Dec 2024
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digital transformation
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cx
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martech
Canto has launched Canto PIM, a platform aiming to simplify digital asset and product data management for brands amidst rising content demands.
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TurinTech AI & Boston form strategic AI solutions alliance

Thu, 12th Dec 2024
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hpc
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genai
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ai
TurinTech AI and Boston have joined forces to enhance AI solutions, combining expertise in software and hardware to boost efficiency and reduce costs.
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Netacea secures GBP £4 million to combat bot attacks

Thu, 12th Dec 2024
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supply chain
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ai
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cybersecurity
Netacea has secured an additional GBP £4 million investment from Mercia Asset Management to enhance its fight against sophisticated bot attacks.
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Cybersecurity risks rise during mergers & acquisitions

Thu, 12th Dec 2024
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data protection
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ransomware
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cloud security
A new analysis reveals that 50% of cybersecurity incidents during M&A processes in 2024 were non-malicious, highlighting significant security challenges.
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Sinch reveals insights on 2024 Black Friday shopping trends

Thu, 12th Dec 2024
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cx
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martech
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whatsapp
Sinch reports that Black Friday and Cyber Monday generated USD $118.2 billion in November 2024, highlighting consumer demand for personalised, omnichannel engagement.
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Cegid earns 'Strong Performer' title in Forrester report

Wed, 11th Dec 2024
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crm
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digital transformation
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data privacy
Cegid has distinguished itself as 'A Strong Performer' in Forrester's Q4 2024 report for Point-Of-Service Solutions, recognising its global expertise and innovation.
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Rise in cybercrime during holiday shopping season alerts

Wed, 11th Dec 2024
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data protection
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ransomware
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phishing
With the festive season nearing, a 30% rise in ransomware attacks threatens consumers, as cybercriminals exploit holiday shopping anxieties.
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Uber Direct partners with Grozeo for rapid delivery service

Tue, 10th Dec 2024
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clean technologies
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sustainability
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customer service
Uber Direct has teamed up with Grozeo to offer small and medium retailers rapid delivery services, enabling faster item delivery within two hours.