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Retail Stories - Page 18

UK Stories

Retail stories

UK marketers embrace AI for more personalised Christmas ads
DevOps

UK marketers embrace AI for more personalised Christmas ads

AI now underpins most UK Christmas campaigns, as 78% of marketers use it to deliver more personalised festive ads amid rising consumer demands.

By Sean Mitchell • 3 min read • Wed, 17th Dec 2025
Gen Z 'Returniture' trend piles pressure on UK retailers
Digital Transformation

Gen Z 'Returniture' trend piles pressure on UK retailers

Gen Z's 'Returniture' habit of sending back bulky furniture bought online is soaring, leaving UK retailers to shoulder rising costs and complexity.

By Sean Mitchell • 4 min read • Wed, 10th Dec 2025

Global Stories

Retail stories

Visa & Akamai partner to secure rising AI shopping
Data Protection

Visa & Akamai partner to secure rising AI shopping

Visa teams with Akamai on new protocol to verify AI shopping agents, tackling a 300% surge in bot traffic and rising eCommerce fraud risks.

By Sean Mitchell • 5 min read • Fri, 19th Dec 2025
Study finds value for money trumps price in eCommerce
Data Analytics

Study finds value for money trumps price in eCommerce

Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.

By Catherine Knowles • 4 min read • Thu, 18th Dec 2025
Black Friday returns surge threatens brands' profits
Unified Communications

Black Friday returns surge threatens brands' profits

Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers' margins.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025
Retailers hit by 'Christmas Returns Hangover' surge
Unified Communications

Retailers hit by 'Christmas Returns Hangover' surge

Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025
Understanding the holiday shopper: A retailer's guide to winning the season
Customer Experience

Understanding the holiday shopper: A retailer's guide to winning the season

Australian holiday shoppers are spending strategically, forcing retailers to sharpen promotions, personalise offers and boost in-store experience.

By Brendan Straw • 5 min read • Tue, 16th Dec 2025
NashTech boosts UK & US leadership to meet rising AI demand
Digital Transformation

NashTech boosts UK & US leadership to meet rising AI demand

NashTech adds five senior UK and US leaders to sharpen AI and digital transformation expertise as global client demand accelerates.

By Sean Mitchell • 4 min read • Mon, 15th Dec 2025
AI reshapes supply chains as disruption becomes the norm
Ransomware

AI reshapes supply chains as disruption becomes the norm

AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.

By Shannon Williams • 4 min read • Fri, 12th Dec 2025
Twilio predicts stricter AI customer service rules by 2026
Digital Transformation

Twilio predicts stricter AI customer service rules by 2026

Twilio predicts Asia Pacific customer service will face strict AI transparency rules and mandatory bot disclosures by 2026.

By Shannon Williams • 5 min read • Fri, 12th Dec 2025
UiPath & Talkdesk unite agentic AI for healthcare CX
Unified Communications

UiPath & Talkdesk unite agentic AI for healthcare CX

UiPath and Talkdesk are teaming up to fuse agentic AI, streamlining document-heavy healthcare contact centre workflows and cutting errors.

By Catherine Knowles • 4 min read • Thu, 11th Dec 2025
Apollo3D unveils guided virtual tours with analytics
EduTech

Apollo3D unveils guided virtual tours with analytics

Yorkshire's Apollo3D launches Infinity Virtual Tours, turning Matterport scans into guided, data-rich journeys for retail, venues and estates teams.

By Sean Mitchell • 4 min read • Wed, 10th Dec 2025

Stories from Other Regions

Retail stories

To win at AI, close the gap between strategy and execution
Data Analytics

To win at AI, close the gap between strategy and execution

AI is now mission-critical, but slow, siloed pilots and weak data foundations are stopping organisations from turning vision into value.

By Gavin Seewooruttun • 5 min read • Fri, 19th Dec 2025
Automation, on-device AI and operational visibility: The 2026 tech trends powering Canada's digital future
Data Protection

Automation, on-device AI and operational visibility: The 2026 tech trends powering Canada's digital future

Automation, on-device AI and smarter device management are set to transform Canada's frontline industries and redefine digital operations by 2026.

By Shash Anand • 4 min read • Fri, 19th Dec 2025
Networking as a financial catalyst: Unlocking true cost efficiency
Firewalls

Networking as a financial catalyst: Unlocking true cost efficiency

AI-native, cloud-first networking is turning enterprise connectivity from a sunk cost into a strategic, measurable driver of financial value.

By Sean Mitchell • 4 min read • Fri, 12th Dec 2025
Castles opens Melbourne hub to drive Pacific growth
Fintech

Castles opens Melbourne hub to drive Pacific growth

Castles Technology has opened a Melbourne hub as its Pacific headquarters, targeting fast-growing Android payments across Australia and NZ.

By Catherine Knowles • 4 min read • Fri, 12th Dec 2025
Intel unveils Canada laptop guide with game giveaway
Gaming

Intel unveils Canada laptop guide with game giveaway

Intel launches a Canada laptop guide from CAD $399.99 to CAD $2,199.99, bundling select gaming models with a free blockbuster PC title.

By Sean Mitchell • 5 min read • Wed, 10th Dec 2025