Retail stories - Page 4

Amperity names seasoned SaaS marketer Bridget Perry as CMO to drive global growth and sharpen its AI-focused customer data platform.

Microsoft's new Cyber Pulse briefing warns ungoverned AI agents and 'double agents' pose rising security and compliance risks for firms.

Holland & Barrett's tech and automation drive lifts revenue 11% to GBP £981m, with digital sales surging towards the GBP £1bn mark.

AI is racing into business plans, but NashTech research finds brittle legacy systems and poor integration are quietly throttling progress.

Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.

Veuve Clicquot names six women leading change in hospitality, music, fashion and climate as finalists for its 2026 Bold Awards.

AI has become the default weapon against fraud and AML, but SEON warns fragmented systems mean higher spend and rising operational strain.

Most big firms use AI, yet only 12% run truly continuous AI-led IT operations, missing speed, security and architecture gains.

Evam launches Evo AI and Maker Agent at MWC, embedding operational AI agents into live orchestration for real-time customer journeys.

AI is driving sharp rises in cyber spend, yet boards still see it as the easiest line to cut when budgets come under pressure.

Retailers risk USD $796bn in losses from returns and shrink in 2025, with omnichannel gaps fuelling preventable fraud and abuse.

Vertali expands its global workforce across technical, programme and support roles as mainframe security and modernisation demand surges.

Half of fraud chiefs say fast-changing, AI-powered scams are outpacing their defences, forcing a shift to real-time, adaptive protection.

Finance leaders warn of a risky 'AI middle' as many firms stall between pilots and governed, audit-ready use of automation in core workflows.

Spitfire launches dual-IMSI multi-network IoT SIM for UK firms, promising seamless failover, tighter security and tariffs from GBP £1 a month.

Brands swapping 'Valentine's Day' for personal 'Valentine' subject lines see big email gains, as generic “love” talk and “shop” prompts drag.

Most organisations still cannot show pounds-and-pence returns on AI, with only 15% tracking its financial impact, a new report warns.

The FCA will bring buy now, pay later under tougher UK rules from July 2026, forcing stricter checks and clearer protections for borrowers.

LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.

UK logistics firms shift from AI pilots to full rollouts as interest hits record highs, targeting faster, smarter and more flexible supply chains.